Terms and Conditions
All returns need to be made by a prior written return authorization
If you fail to get a written return authorization, Rebel Gears has the right to dispose of your property without a refund.
All returns must be made within 30 days
A 50% restocking fee will be applied to your returned items.
Original shipping charges are non-refundable
Customers must pay for return shipping
We can not accept any returns on custom-made or special-order sprockets
Please allow 2-4 weeks for your check to be mailed
Please include:
Full name and address
Phone number
E-mail address
A packing slip with the return authorization number
Your reason for returning the merchandise
How Are Orders Processed?
We Process the order received. Orders are shipped through UPS or USPS. Monday – Friday 8:00 am-5:00 pm, usually within 24 – 48 hours after being placed.
Please allow 1 to 10 business days for Ground delivery depending on your location in the U.S.
We do not currently ship to APO or FPO Boxes
YOUR PERSONAL INFORMATION
We at Rebel Gears recognize your right to confidentiality and are committed to protecting your privacy.
When you order we will ask you for personal information, including your name, phone number, e-mail address,
mailing address, credit card number, and expiration date. We protect your account information
against unauthorized access or release. We will not give, sell, rent, or loan any identifiable personal
information to any third party unless legally required.
Need Assistance? Our Expert Team Delivers Personalized Shopping Support for Your Custom Sprocket Needs